Submit the form below with your registered email address and we'll permanently delete your Gemback account and associated personal data.
When we process your request, we permanently delete:
For legal, tax, accounting, and fraud-prevention purposes, we may retain a limited set of transaction records for the period required by applicable law (typically up to 7 years). Any retained records are stored securely and are not associated with personally identifiable information beyond what the law requires. See our Privacy Policy for full details.
We process deletion requests within 30 days. You'll receive an email confirmation once the deletion is complete. We may email you first to verify your identity before processing the request.
We've received your deletion request and will process it within 30 days. We'll email you once it's complete — and may contact you beforehand to verify your identity.